Frequently Asked Questions

1. I would like to hard wire the Pali heater. Is your wire colour coding the same as the US?

Please note that the Pali Engine Compartment Heater is not designed to be directly wired. Please do not make any alterations to this product. Any changes made to this unit will be at your own risk.

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2. How does Ecofan work?

Ecofan generates its own electricity through a difference in temperature. The base must make contact with a heat source within the operating range as outlined in the manual and the top of the fan must remain cooler. The Ecofan also needs to draw cooler air from behind to create the Seebeck effect and operate as intended. Free blade rotation, a proper heat source, and a functioning motor and module are the essential elements required for the Ecofan to operate.

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3. Can I use Ecofan on a fireplace insert?

Yes, but placement is key. The Ecofan requires cooler air to flow through the fins at the top of the fan to operate properly. The Ecofan Original Mini (Model 815) has been specially designed to fit smaller spaces and stoves. Alternatively, you can try angling the Ecofan slightly, so the unit is able to draw room temperature air from the back.

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4. How long is the power cord?

The Pali heater has a 20- foot power cord and should not be used with an extension cord.

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5. Does this product have an overheat protector?

This product does not have an overheat protector as it is ignition protected. The Pali is a self-regulating PTC heater; PTC heaters do not overheat. PTC elements are temperature limited.

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6. Can I use an extension cord with this product?

The CSA states an extension cord cannot be used with a heater as the extension cord is not wired for heater usage. If you are located in the USA, and your local regulations state that an extension cord can be used with a heater, you must ensure that the plug is located outside of the engine compartment.

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7. Are you able to set the heater to a certain temperature?

The temperature cannot be adjusted. The heater is designed to turn on at 45°F (7°C) and off at 69°F (15°C).

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8. Can the Pali heater be mounted in a confined space in the engine compartment? I don't have enough room to mount it on the floor, so I wonder if there is another way.

The unit should be mounted as close to floor level as possible. This is because the unit has an internal thermostat, and heat rises. If the unit is mounted too high, the air will cycle through and shut off before it warms the air below. The Pali can be mounted on a vertical or horizontal position as long as it is placed as low as possible.

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9. Does the Pali Engine Compartment Heater reset itself if there is an outage and then the power is restored?

The Pali is controlled by a sealed thermostat. The thermostat does not require power to function. However, the heating element and fans do require power. If the power goes out, the thermostat still operates, but the heating element and fan will not work. Once power is restored, the heating element and fans will function. In simpler terms, the Pali is continuously on, the thermostat controls the powering of the heating element and fan. The thermostat does not require power to function.

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10. Can I install this unit upside down?

Yes, this unit can be mounted in any orientation. However, it is recommended to mount this unit horizontally.

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11. How far away should the unit be installed from the belts?

The Pali Engine Compartment Heater should be placed at least two inches from the belts.

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12. What is the approximate temperature of the air exiting the unit? How close can it be placed to a plastic water tank or a battery bank?

The maximum approximate temperature of the heated air exiting the unit is about 20 to 30C (68-86F) higher than ambient (turns on at 45°F (7C) and turns off at 69°F (15C). It can be safely located 8" from a battery bank or plastic tank.

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13. Where can I use the Pali Engine Compartment Heater, and can it be used in diesel and gas engine compartments?

The Pali is designed to be installed in the engine compartment of boats/yachts to protect the motor from freezing in the event of a cold snap of weather. They are not designed to replace the winterization of your boat. These heaters are designed so that they can't cause fumes to ignite and start a fire or explosion. Diesel is less flammable, but neither engine fuels have an issue operating with the Pali. The Pali will work well with most boats under 30' long. 80 Cubic feet can be envisioned as a cube just a little larger than 4'x4'x4', or approximately the size of a larger washing machine or fridge. The 9510 Pali heater was also tested to UL Standard 1500 Ignition-Protection Test for Marine Products by Imana Laboratory, Inc. in July 2013 Report number 1970-1 and was verified safe. The product is also CSA listed to CAN/CSA-C22.2 No. 191-M89 Engine Heater and Battery Warmers and UL Std No. 499 13th Ed Electric Heating Appliances Standards.

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14. Do Ecofans really work? Have your claims been verified?

Representatives from the Faculty of Engineering (University of Waterloo) tested and proved that our fans can reduce fuel usage by up to 18%! Our airflow claims have all been tested and verified by ANSI/AMCA standards, and we have the documentation to prove it. During production, every Ecofan is tested prior to being packaged and shipped. Our Quality Assurance department also audits individual parts and finished goods multiple times throughout the assembly period.

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15. Can the True North and the Pali heater be run on the same circuit?

No, it is not recommended. Each heater should be used on its own circuit to ensure it will work safely when required.

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16. Why is there a discrepancy between the ambient room temperature and the temperature of the heater?

The thermostat is specific to the internal temperature of the heater, not the actual heating area. Therefore, the temperature of the room and the temperature where the heater is placed could be two different temperatures.

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17. How long is the power cord?

The True North heater is equipped with a 6-foot power cord.

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18. Does this heater have an overheat protector?

The 9206 True North heater has two separate overheat protectors/fuses that will safely shut the heater down if it overheats. The first fuse is resettable; as when it senses, the heater is starting to overheat, it will activate and shut the heater down. This fuse can be reset by unplugging the heater for ten minutes and plugging the unit back in. The second fuse is a "one-time" fuse, which will sense if the heat is significantly overheating. If this were to occur, this fuse will activate and permanently shut down the heater. This fuse cannot be reset, and the heater must be replaced.

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19. Do you offer internal replacement parts?

Due to CSA (Canadian Standards Association) and UL (Underwriter's Laboratories) safety regulations and compliances, we cannot provide internal replacement parts for our AC corded products, nor can we authorize any self-repairs.

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20. If I run this heater to a fuse box, would a 15-amp or 20-amp fuse be sufficient?

The 9206 True North heater requires a 120VAC receptacle rated at 15amps. A 20-amp circuit is also acceptable. This product will not operate from a 12v DC power source.

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21. Can this heater be used in a greenhouse?

A True North space heater should not be used if the greenhouse is damp or humid. The heater must be operated and maintained as detailed in the owner's manual. It must be kept dry and used only indoors. This heater was designed for home use in bedrooms, living rooms and recreation rooms. It was not designed for damp environments. If the greenhouse is fully enclosed and dry, and the heater can be operated as indicated in the owner's manual, then it is safe to do so. If there is any doubt, then the heater should not be used.

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22. What is the operating range of the thermostat?

The operating range of the thermostat is 6⁰C - 65⁰C.

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23. Will the heater turn back on if the power were to go out and then come back on?

Yes, the True North heater is designed to turn back on after a power outage.

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24. Can the motor cause a spark?

The motor is sparkless. However, it does have an open element. If dust or hair were to impact the element, it could create a spark. The True North heater should not be used in the following applications; ‱ Not to be used in areas where gas, paint or flammable liquids are used or stored. ‱ Not to be used in a calf warmer. ‱ Not to be used in the engine compartment of a boat.

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25. I have a True North heater and the lights are not working, but the heater is functioning. What should I do?

The lights are a safety feature, and they should be functioning. Please get in touch with our Customer Service Team for assistance.

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26. Where should I place my Ecofan?

Be sure to position the Ecofan on a smooth flat surface on your stovetop near the side or back of the stove where the Ecofan can draw cooler room temperature air through the fins at the top. Do not place your Ecofan in the center of the stove, in front of the stovepipe or at the front of the stove.

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27. I just purchased a new Ecofan and I can’t feel any air blowing, why?

The Ecofan is not like a typical ‘fan,’ as it does not blow air. The Ecofan is designed to circulate the warm air from your stove out into your living area. If you do use an Ecofan on your stove, the warm air will rise to the ceiling first and disperse the warm air from there. The blade design on the 810 and 812 is an aerial blade design, which moves more air, but you will not feel air movement from the front. The most air movement you will notice will be at the sides of the blade. As long as when the blade is spinning and the propellers are a blur, then the Ecofan is functioning correctly. If you can see the individual propellers as it spins, then it is not functioning properly.

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28. What is the blade length for each model of Ecofan?

The blades lengths for each one of our Ecofans are as follows;

  • 815 model: 6.3”
  • 800 model: 8”

810 model: 8”

  • 812 model: 9”
  • 8203 (formerly 8201) AirDeco I model: 9”
  • 8204 (formerly 8202) AirDeco II model: 9”

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29. What are the dimensions of your Ecofans?

The approximate dimensions of our current models of Ecofan are as follows;

  • 815 Original Mini Model: 3.0"L x 5.5"W x 6.5"H
  • 800 Original Model: 8"W x 4.5"L x 10.75"H
  • 810 UltrAir Model: 7.8"W x 3.75"W x 10.5"H
  • 812 AirMax Model: 9"W x 4"L x 11.75"H
  • 8203 (formerly 8201) AirDeco I Model: 8.9"W x 5.5"L x 11.75"H
  • 8204 (formerly 8202) AirDeco II Model: 9"W x 5.9"L x 12.3"H
  • *806 BelAir Model: 9"W x 3.5"L x 9.5"H – this model requires a height of 9 œ” for the blade to rotate. (this model is for gas/pellet/contemporary wood stoves that have lower surface temperatures compared to traditional wood stoves)

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30. You state in the manual to use a stove top thermometer. What exactly is that?

This type of thermometer is specifically designed for use with a wood or gas stove. It is typically a puck- sized shape and has magnets on the back which attaches to the stove pipe. You can also place it on the surface beside the Ecofan to register the temperature. They are typically found in hardware stores or stores that sell wood stoves.

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31. My Ecofan is making a ticking sound, what is the cause?

Please try the following trouble-shooters:

  1. The blades may be slightly bent. With the Ecofan completely cooled down and facing you – gently pull the blade tips away from the body of the Ecofan. If that does not resolve the issue, please proceed to step #2.
  2. The blade may be sitting too far back on the motor shaft. Ensure the motor shaft is not sticking out through the front hole on the blade – it should be flush. If you need to readjust the blade onto the motor shaft, you will require a 1/16th inch allen key to loosen and retighten the set screw on the side of the blade. If this does not fix it, please see step #3.
  3. The clicking sound may be coming from behind the blade which could indicate the bearings in the motor are wearing out. A new motor kit should resolve this issue.

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32. Will your Ecofan work with my stove/set-up?

The functionality and longevity of the Ecofan is very much based on temperature and placement. The Ecofan requires the heat from the stove top (within the recommended temperature ranges stated below, and we suggest using a stove top thermometer to ensure this), it also requires to be positioned on the stove top where it will receive enough cooler room temperature air to flow through the fins on the top of the Ecofan to prevent overheating. Overheating will permanently damage the Ecofan and will also void the warranty. We recommend the use of a stove-top thermometer to monitor the surface temperature.

The operating temperatures for our Ecofans are as follows:

  • 800 Original Model: 110-345°C / 230-650°F. Moves 100 CFM’s and is designed for a room size of 120 ft2.
  • 810 UltrAir Model: 100-345°C / 212-650°F. Moves 125 CFM’s and is designed for a room size of 120-240 ft2.
  • 812 AirMax Model: 85-345°C / 185-650°F. Moves 175 CFM’s and is designed for a room size of over 240 ft2.
  • 8203 AirDeco Model: 65-345°C / 149-650°F. Moves 160 CFM’s and is designed for a room size of over 240 ft2.
  • 8204 AirDeco Model: 70-345°C / 158-650°F. Moves 190 CFM’s and is designed for a room size of over 240 ft2.
  • *806 BelAir Model (for gas, pellet or contemporary stoves with lower surface temperatures only): 75 - 200°C / 167 - 392°F. Moves 140 CFM’s and is designed for a room size of 120-240 ft2.

Our 800, 810, 812, 8203 & 8204 models are designed for wood stoves, and our 806 model is specifically designed to be used with gas/pellet stoves only. Our 806 unit is designed to be used with lower temperatures. If you have a wood burning stove with a soapstone surface, and it is not as hot as a traditional wood burning stove, then the 806 model may be the one that you require. Knowing the surface temperature of the stove would determine this.

 

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33. Why is my Ecofan spinning counter-clockwise?

Our 800 Original model Ecofan spins clockwise. However, our other Ecofan models spin counter-clockwise. When developing our new line of Ecofans, there were a few performance goals that we wanted to achieve, i.e. higher airflow performance, wider operating temperature range and smoother start-up of the Ecofan. We evaluated many different motors for the new Ecofan generation and the one motor that met our criteria and had the best characteristics happened to turn counter-clockwise. We designed the new blades to complement this motor so that the counter-clockwise rotation still provides forward movement of air flow.

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34. I have an older model Ecofan that does not have the quick connector, what do I do?

Our motor replacement kits have the two wires and the small black quick connector already soldered onto the motor. If your Ecofan is an older model that does not have the quick connector part, then you do not need this part. Please unsolder or snip those wires from the new motor and disregard that part. You will then follow the instructions on how to solder the new motor into place. This will involve soldering the wires from your Ecofan onto the new motor.

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35. My Ecofan has slowed down, needs a nudge to start or has stopped working. What could be the cause?

Typically, a motor will function for 3-5 burning seasons and the module will function for approximately 10+ years. Factors that affect the lifespan of the module are if the unit has been dropped or overheated. If the blade requires a slight nudge to start, or if the Ecofan has become slow and it has not overheated or fallen, a new motor kit should resolve the issue.

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36. When was the first Ecofan manufactured?

The very first Ecofan was manufactured in Wiarton, Ontario in 1994, and has been in production ever since!

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37. How do I use an Ecofan?

Simply place your Ecofan on the top of your stove, away from the chimney pipe. The back of the fan must be exposed to cooler, room temperature air to draw across the fins of the heat sink to create the difference in temperature. This temperature differential is required by the thermoelectric module to create the electricity needed to operate the fan's motor. The Ecofan does not run from a battery or power cord.

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38. What is the wattage and amp draw on each setting of the 9206 True North Heater?

The wattage and amp draw for each setting is as follows; Low – 600 W – 4.5 amps MED – 900 W – 8.5 amps HI – 1500 W – 12.5 amps The snowflake setting on the True North heater can be used on each fan setting (Hi, Med, Low) and would use the same amps. The anti-freeze setting is a separate operation. When turned to the anti-freeze snowflake on the thermostat control knob, you can turn the fan to any setting you choose. When used on the first setting, the air temperature will take longer to rise and become warm enough for the heater to shut off.

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39. What is the recommended surface temperature of the stove?

The optimal operating temperature to run an Ecofan varies by model. We advise you to check your stove temperature with a stove top thermometer prior to selecting which Ecofan might work best for your stove. The operating temperatures are detailed below:

Ecofan Original (Model 800): 230°F - 650°F (110°C - 345°C)

Ecofan UltrAir (Model 810): 212°F - 650°F (100°C - 345°C)

Ecofan AirMax (Model 812): 185°F - 650°F (85°C - 345°C)

Ecofan BelAir (Model 806): 167°F - 392°F (75°C - 200°C)

Ecofan AirDeco 1 (Model 8203): 149°F - 650°F (65°C - 350°C)

Ecofan AirDeco II (Model 8204): 158°F - 650°F (70°C - 345°C)

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40. What will void the warranty on the Ecofan?

We feel strongly that we have built quality fans that will last and have offered a manufacturer’s limited warranty on our Ecofans. Our warranty does not cover abnormal wear or damages resulting from overheating, accident, misuse, abuse or, if applicable, breakage (when such breakage is not due to a manufacturing defect) and any other incidental or consequential damages. Simply put, our warranty covers all manufacturer defects. Care for your Ecofan and it will care for you!

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41. How do I know if my stove is too hot?

We recommend the use of a stove top thermometer to ensure good stove safety. Please check the maximum stove temperature outlined on this site or in your manual for your model. Relocate your Ecofan to a cooler spot on your stove if the surface temperature exceeds that maximum temperature. Placing the Ecofan in front of the chimney pipe will also cause the unit to overheat and could damage the motor, module or the wires connecting them.

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42. Can I use the Ecofan on a fireplace?

Unfortunately, no. The Ecofan generates its own electricity through temperature differential. The base must make contact with a heat source within the operating range as outlined in the manual and the top of the fan must remain cooler. The Ecofan needs to draw cooler air from behind to create the Seebeck effect and operate as intended. If you own a fireplace insert, the Ecofan may be suitable for your particular set up. However, you may need to angle the Ecofan or place the unit at either end of the insert so that the unit may draw room temperature air from the back.

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43. My Ecofan worked great and now it is slowing down. What should I do?

The motors in our Ecofans do wear out on occasion. Please call our Customer Service representative at 1-800-567-3556 ext.227 or email us at contactus@caframo.com and we will be glad to help you troubleshoot.

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44. How should I store my Ecofan during the off-season?

Once the Ecofan is placed properly on your woodstove there is no need to move it. We recommend leaving it in position on top of the stove year-round. If you would like to remove it from the stove, please take care to store it in a location where it cannot be knocked over or dropped.

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45. What is the warranty period on Ecofan?

All our Ecofans come with a 2-year limited warranty, apart from the AirDeco Models which come with a 4-year limited warranty. If you are unsure if your unit is still under warranty, please contact our Customer Service Team for more information.

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46. What type of maintenance, if any, will my Ecofan require?

Ecofans have been designed to operate maintenance-free. If you would like to clean your Ecofan, use a detergent-free cloth to wipe down the blades and body of the unit, or carefully use compressed air to clear away dust and debris. Please be sure not to touch the wires of the Ecofan or pull them loose.

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47. Where can I purchase an Ecofan?

Please consult the 'Where to Buy' tab located at the top portion of our website to find a retailer in your area or select the product you are most interested in, and purchase directly from us. You may also purchase an Ecofan or a motor kit directly from Amazon as well.

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48. What is the difference between an original Caframo Ecofan and other stove fans?

As the original manufacturer of Ecofans with over twenty-five years of quality craftsmanship and engineering in Canada, we are confident we are producing top-of-the-line wood stove fans to meet your needs. Dependability and performance are what set Ecofans apart from any other stove fans on the market today. Our customers choose Ecofan not only because our fans work the way we claim, but because we are the only award-winning wood stove fan manufacturer with the evidence to back up those claims.

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49. How can I tell if I have a genuine Ecofan?

Genuine Ecofans are manufactured by Caframo in Wiarton, Ontario, and come with a manufacturer’s warranty of 2-4 years based on the model of Ecofan. The Ecofan logo is laser engraved in the top of every fan, along with the serial number. Of course, if you’re not convinced, you can always contact us to be sure. Call us Toll Free at: 1-800-567-3556

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50. Can I direct wire the fan, or must I use the cigarette lighter plug?

Yes – to direct wire this unit, please remove the cigarette lighter and hard wire and make sure it is connected to 12 volts only. Please ensure that the smooth cord wire (with writing) is attached to the negative (ground) wire and that the ribbed cord wire is connected to the positive (red) wire.

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51. What are the dimensions of the unit?

The dimensions of the Sirocco II are approximately 9.5" W x 3.75" L x 12.25" H.

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52. Can this fan be mounted horizontally? Will it cause the fan to be noisy?

Yes, you can mount it horizontally or vertically. It should not cause the fan to make any excessive noise.

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53. The 7010 Sirocco unit operates under the following conditions:

  • 9 to 15V (for the 12V range)
  • 18 – 30V (for the 24V range)

The Sirocco II fan has a 12/24v autosensing capability. To function correctly and safely, we do not recommend any modifications to this product. 

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54. What is the wire size (gauge) for the installation cord?

The gauge of wire required for installation is 22AWG.

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55. What is the life expectancy of the motor?

The motor is designed to function for 5000+ hours.

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56. I noticed that my 7010 Sirocco unit puts out less airflow than the 807 Sirocco unit. Why?

The 7010 Sirocco fan operates at different RPMs than the 807 Sirocco model. The speeds and RPMs for both units are provided below;

7010 Sirocco II

  • Speed 1: 1100
  • Speed 2: 1400
  • Speed 3: 1800

807 Sirocco 

  • Speed 1: 1300
  • Speed 2: 1600
  • Speed 3: 1900

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57. Does the fan have to be mounted?

The Sirocco II fan must be mounted. The fan has a backing plate that can be affixed to the mounting surface using six #6 fasteners/screws.

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58. Is there a way to effectively clean the blade?

Yes. Please turn off the power to the fan before cleaning. A vacuum can clear the fan of any dust build-up, and a dry cloth may be used to wipe the surface. Do not use gasoline, thinner or other harsh chemicals to clean the fan, as this can damage the motor and the plastic.

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59. The black box attached to the wire will not sit flat enough to slide the mounting plate on. Can I cut the box off?

The part that you are referring to is a ferrite bead. The ferrite bead is required to meet Electromagnetic immunity and emission compliance requirements by the Canadian Standards Association (CSA), and it must not be removed. Without this ferrite bead, other electronic devices near the fan may experience electromagnetic interference when operating. This will vary with the specific equipment and proximity to the fan. You can cut the heat shrink tubing off to eliminate some of the bulk surrounding the ferrite. Arrange the wires so that two are on the side and one is on the opposite side. This will allow it to lay flatter.

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60. Does the motor have brushes, or is it brushless?

The Sirocco II fan is equipped with a brushed motor.

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61. What is the usable voltage range for the 12v & 24v Kona model fans?

Caframo 12-volt model fans will operate within a range of 9-15 volts. Our 24-volt model fans will operate within a range of 18-30 volts. Please note: - In most cases, the fan may operate slower in a low-voltage situation. - Operation above 14 volts for our 12-volt models and 28 volts for 24-volt models is not recommended for continuous use. Operating at these levels with elevated temperatures (>30⁰C) may cause damage to the product.

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62. The fan has been calibrated, and the blue LEDs are working, but the fan is still not functioning. What can I do?

Please ensure that you choose a speed setting after the calibration. If the unit does not start spinning automatically after calibration, please get in touch with our Customer Service Team. Each time the power is disconnected from the fan, it will re-calibrate.

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63. What are the dimensions of this fan?

The dimensions of the Kona fan are approximately 7" W x 7.5" L x 9.5" H.

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64. How long is the power cord?

This unit is equipped with a 6-foot power cord.

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65. My product has a 12-volt lighter plug included. Can I cut it off and direct wire it?

Yes. Please ensure that the smooth cord wire (with writing) is attached to the negative (ground) wire and that the ribbed cord wire is connected to the positive (red) wire.

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66. What is the cylinder-shaped component of the cord?

The part that you are referring to is a ferrite bead. The ferrite bead is required to meet Electromagnetic immunity and emission compliance requirements by the Canadian Standards Association (CSA) and must not be removed. Without this ferrite bead, other electronic devices near the fan may experience electromagnetic interference when operating. This will vary with the specific equipment and proximity to the fan. You can cut the heat shrink tubing off to eliminate some of the bulk surrounding the ferrite. Arrange the wires so that two are on the side and one is on the opposite side. This will allow it to lay flatter.

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67. Do your fans have a CSA or UL rating?

Our marine fans are low-voltage fans that do not plug into the grid; therefore, they do not require CSA or UL certifications.

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68. I heard a loud snap and my JOI snuffed out. What do I do?

Your candle has been burning abnormally and has activated the JOI safety feature. Wait approx. 4-5 minutes until you hear an additional snap signalling a reset of the safety feature. Change the candle, clean any soot buildup, and relight according to instructions.

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69. Condensation is forming on the inside of the glass. What can I do?

Condensation happens when heat meets cold glass and creates moisture. All you can do is allow the candle to continue burning, and once the glass warms up, the condensation will disappear.

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70. The candle won’t stay lit when the door is closed. What can I do?

JOI requires draft airflow in order to work properly. Allow the candle to burn for at least 45 seconds (but no longer than a minute) before closing and latching the door.

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71. Can I use my JOI indoors?

Yes you can!  In fact, third party fire safety engineers have examined JOI and found it much safer than burning an open candle inside a home, and safe for use indoors when operating instructions are followed. So even though the JOI was designed and tested for outdoor use, we think it can be used anywhere.

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72. My JOI seems to be brighter when I use it outdoors. Is that possible?

It certainly is. When used outdoors, the cooler, moving air allows JOI to operate optimally.

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73. How does JOI work?

The patented JOI design uses thermoelectric technology to convert a temperature difference into electricity. At the core of JOI Lamp is a unique thermoelectric module which takes in heat from the Premium tea light. Electricity is made through the “Seebeck Effect”, which happens when the module has a hot and cold side creating a current of electrons. The power generated is enough to activate the lamp’s eight LED lights until no more heat reaches the module.

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74. What is the temperature of the air that the Stor-Dry puts out?

The Stor-Dry unit is a low-wattage warm air circulator (.6A) 70 Watts. It circulates warm air dispensed by the unit to prevent stale air pockets, preventing mould, mildew and musty odours. It does not collect water like a dehumidifier. It is typically used in boats, RVs or in closets. If you want to combat those three criteria, the Stor-Dry unit is recommended. 

We do not have an actual temperature reading. Still, the unit will effectively prevent mould and mildew in the space of 800 cubic feet for normal conditions and 200 cubic feet for severe conditions. If you have existing mould or mildew – the Stor-Dry will not fix this issue. 

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75. What temperature does the heater turn on and turn off?

The snowflake represents 3°C (38°F) and automatically turns on when the temperature drops to 3°C (38°F). The heater will shut off at around 5°C (41F). The maximum temperature of the thermostat is 65°C. Each setting is based on wattage. Temperature readings are not available for each setting.

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76. Can I mount the True North Heater upside down on the ceiling for use as a window defroster?

No, this application is not suitable. The heater must be used in the upright position and has not been designed or tested to be used upside down. Inappropriate use of the heater could create a safety risk.

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77. Can the True North Heater be used with an inverter?

The True North heater can be used with an inverter if the inverter is capable of handling power at 120 volts., 15amp rated. The inverter would tell you this. However, it is not recommended as it will diminish the battery's life.

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78. Is the True North heater double-insulated?

No, the True North heater is not double-insulated.

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79. Is using the True North heater at 110V and 50 Hz safe?

We cannot advise the heater to be used at 50 Hz. CSA and UL have tested this unit to only be used at 60 Hz, 120 volts.

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80. How long is the power cord?

The Fairview Defogger is equipped with a 5-foot power cord.

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81. How far across the window will the Fairview Defogger be effective?

This compact unit starts producing up to 340 BTUs of heat when you plug it into your boat or car cigarette lighter plug. The head and base can rotate up to 360°, so the heat can be directed anywhere needed, such as onto your feet or a fogged-up windshield. The unit's effectiveness can be impacted by external factors, such as the level of condensation, outside temperature, and the length of time the Defogger has been running. The Fairview Defogger is a portable device intended for defogging localized areas.

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82. How many watts is the unit? How many amps does it draw?

The Defogger requires 100 watts and draws 8.3 amps.

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83. Does the Fairview Defogger have a UL rating?

The Defogger is a low-voltage product which does not plug into the grid; therefore, it does not require a UL rating.

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84. How much air does the unit move, and at what velocity?

The Stor-Dry unit circulates a volume of air at 177 CFMs at a velocity of 5.6 mph.

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85. Where can I use the Stor-Dry?

The Stor-Dry unit can be used in homes, RVs, and winterized boats. 

  • It must not be used anywhere near an engine or other areas where there are flammable objects. If fumes/flammable products such as gasoline could come in contact with the unit, please do not use this product.
  • The unit must be kept flat and clear of combustible materials.
  • We do not recommend placing the product on the carpet as this can reduce the airflow through the holes at the bottom.
  • A clearance of at least 3 feet from the Stor-Dry's front, sides and rear is required, and it should not be placed near items and combustible materials, such as furniture, pillows, bedding, paper, clothes, curtains etc.
  • Use this heater only as described in the manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury. 

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86. How many lumens do the 8 LED lights give off?

When used with the JOI Premium Tea Lights, our JOI LEDs produce 77 lumens, with an apex angle of 100 degrees; this is equivalent to light emitted by 31 standard candles!

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87. Does the Stor-Dry have an overheat protector?

Yes, this unit comes with a one-time thermal fuse. The overheat protector will activate at approximately 105°C. The bottom of the unit is also made from flame-resistant plastic.

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88. What amount of space will a Stor-Dry effectively prevent mould and mildew?

The Stor-Dry will service an approximate area of 1000 cubic feet.

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89. Are there other permanent mount choices for this product? Can it be mounted on the wall or ceiling?

Safe and effective operation of the Stor-Dry requires the unit to sit on a level surface and not be installed in any other fashion.

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90. How long is the power cord? Can I use an extension cord?

The Stor-Dry is equipped with a 6- foot power cord. This product must not be used with an extension cord.

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91. What is the Stor-Dry made of?

The bottom portion of the Stor-Dry is made from flame-resistant plastic tested and approved by the CSA. The housing of the unit is constructed from anodized aluminum that is rust-proof.

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92. What is the life expectancy of the motor?

The motor will function for approximately 4-5 years or 6000+ hrs. It is equipped with a one-time thermal fuse, so if the unit were to overheat, the motor fuse would activate and disable the motor entirely.

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93. What are the dimensions of this product?

The approximate dimensions for the Maestro Fan are 6.5" W x 3" L x 8.5 H.

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94. How many CFMs does the fan offer on each speed?

  • Speed 1: 125 CFMs 
  • Speed 2: 155 CFMs
  • Speed 3: 185 CFMs

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95. My fan is spinning counter- clockwise. Can I fix this?

Yes. You will need to remove the back motor cover plate and switch the wires around on the back of the motor. No soldering is involved as the wires attach to the motor with clips. This should fix the problem and keep both fans wired to the supply line.

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96. What are the dimensions of the fan when it is folded flat?

When folded, it is approximately 12" from the top of the fan to the far side of the base and about 4.25" away from where the surface it is attached to.

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97. What is the maximum amp draw for each setting?

The Sirocco II fan draws 0.4 amps.

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